“Expanding the world inside one’s own head is the means to understanding people who are different from one’s self, and it goes way beyond just celebrating differences in ethnic foods, music, and customs. By acknowledging that each person has a different reality, you take the first step toward beginning to understand it.”
(Gonzales-Mena, 2010, p. 36)
As I think about the diverse cultures I see in the families I work with, my neighborhood, and within my own family, I consider all the aspects that make up culture. Race, religion, polictical preference, various abilities, and sexual oreintations; I find myself communicating differently with people from different groups and cultures. I take in to perspective their cultural backgrounds, family dynamics and teachings and try to respect each family as best as I can. “Culture is a learned system of thought and behavior that belongs to and typifies a relatively large group of people. Culture is not something you’re born with; it’s something your learn through communicaiton” (O’Hair, 2018, p. 122).
Culture affect the way we communicate. “Just as we learn culture through communication, we also use communication to express our culture” (O’Hair, 2018, p. 123). Out of respect, when I visit a family of Asian decent, I take my shoes off at the door and bow to the patriot or head of the household upon arrival. With many of the families I service, I “rely on contextual cures and nonverbal signals for communicating meaning” (O’Hair, 2018, 128). However, there are some families that “rely on direct language for communicating meaning” (O’Hair, 2018, p. 128).
However, I believe there are strategies that I could use to help me communicate more effectively with people and families that I’ve identified with. These strategies include but aren’t limited to:
- Look at things from outside the box. “When something about a families practices really bothers you, try to look at what they are doing through their eyes instead of your own” (Gonzalez-Mena, 2010, p. 37).
- “Don’t assume that doing things for children will make them grow up helpless and forever dependent” (Gonzalez-Mena, 2010, p. 37). Coaching and modeling has a strong effect on children. They tend to model what adults do and say. This can prove effective when working with children who have delays in communicating with adults or other children.
- Build different relationships with families as a foundation to engage them in activities and learning. “Different families will prefer different strategies for sharing information about their child, themselves, and what they see as important. You’ll need to provide choices and be responsive to parents’ preferences” (Steed & Dunlap, n.d.).
Resources:
Gonzalez-Mena, J. (2010). 50 strategies for communicating and working with diverse families. Upper Saddle River, NJ: Pearson Education, Inc. pp. 36-38. Retrieved from https://class.content.laureate.net/ef8c32caf949f164677063c1f6f82b9d.pdf
O’Hair, D., Wiemann, M., Mullin, D. I., & Teven, J. (2018). Real communication: An introduction (4th. ed). New York: Bedford/St. Martin’s. pp. 122-128.
Steed, E. & Dunlap, G. (n.d.). National Center for Pyromid Model Innovations. Communicating with Families: Helpful Suggestions. Retrieved from https://challengingbehavior.cbcs.usf.edu/docs/Communicating-with-Families.pdf









